October 6, 2014
- Kirchberger, Eva and Bruce, Tether (2016 forthcoming)
“Service Design Consulting: Is this the beginning of the end or the end of the beginning?” In Sangiorgi, Daniela and Alison Prendiville (Eds.), Designing for Services (Service Design Research Network UK). pp. xx. Bloomsbury, UK.
- Kirchberger, Eva and Bruce, Tether (2014)
“Should Service Design professionalise, and how?” In Sangiorgi, D. and Alison Prendiville (Eds.), Mapping and Developing Service Design Research UK. Publication 20th June, 2014, pp. 40, UK.
CONFERENCE PAPERS & OTHER PUBLICATIONS
- Kirchberger, Eva (2014)
“Content analytics research on Service Design”, Symposium “Power of Words” at Academy of Management Conference, 1-5 August 2014, Philadelphia, USA.
- Kirchberger, Eva and Kennedy, Mark (2014)
The Future of the Service Design Category: Authentic Adaption as a Way Out?, ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; pp. 388 – 393, Lancaster University; United Kingdom; 9-11 April 2014, Publisher: Linköping University Electronic Press; Linköpings universitet