I am an architect and designer and have a PhD in Industrial Design. I work as a researcher at the Design department of Politecnico di Milano, where I am assistant professor of service and strategic design. My research topics are service design and strategic innovation towards sustainability, with an emphasis on social innovation. In particular I have matured a considerable experience in community centered design in the areas of the food, of the services supporting innovative forms of housing and in the services for de-mediating the relation between the producer and the user. I’m the international coordinator of the network DESIS – Design for Social Innovation and Sustainability. I am involved in several national and international research activities, in the organisation of symposiums and events, and write for scientific design journals.